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Customer Privacy Policy

For Our Customers
This privacy policy for our customers sets out how Girraween.com.au uses & protects any information that you, our customer, give Girraween.com.au when you use this website.

Girraween.com.au is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Girraween.com.au may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes, effective from 1.1.2014.

What We Collect
We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode, preferences & interests
Other information relevant to customer surveys &/or offers
What we do with the information we gather

We require this information to understand your needs & provide you with a better service, & in particular for the following reasons:

Internal record keeping
To improve our products & services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise this website according to your interests.

Personal Internet Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic & managerial procedures to safeguard & secure the information we collect online.

How We Use Cookies
A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added & the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes & dislikes by gathering & remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic & improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes & then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful & which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection & privacy of any information which you provide whilst visiting such sites & such sites are not governed by this privacy statement. You should exercise caution & look at the privacy statement applicable to the website in question.

Managing Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, you may indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to our using your personal information for direct marketing purposes, you may change your mind at any time by emailing us here >>

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.